Operations Executive – Vendor and Partner Management
Job Details
Job Title:
Operations Executive - Vendor and Partner Management
Department:
Business Development
Location:
Dubai, UAE
Job Type:
Full Time
Salary:
TBD
Job Description of Operations Executive - Vendor and Partner Management
✅ Behind every smooth customer experience is a network of vendors and partners who deliver on time and get paid accurately. As our Operations Executive, you will own those relationships day to day. You’ll keep service delivery on track, make sure vendor invoices are checked and paid correctly and on schedule, and be the dependable point of contact our partners count on.
✅ You don’t need real estate experience. What matters is a solid background in managing vendors and processing invoices. If you’re organised, detail-oriented and thrive on keeping many moving parts aligned, this role offers a front-row seat to one of the region’s fastest-growing fintech platforms.
Key Responsibilities of Operations Executive - Vendor and Partner Management
✅ Vendor communication: Act as the first point of contact for vendors and partners. Follow up on turnaround times, resolve service issues and keep a clear record of every exchange.
✅ Relationship management: Build and maintain strong working relationships, track vendor performance against agreed SLAs and raise underperformance early.
✅ Invoicing and payments: Check vendor invoices against agreed rates and completed work, resolve discrepancies and coordinate with Finance so payouts are accurate and on schedule.
✅ Channel partnerships: Support onboarding and daily coordination with channel partners, including referral tracking and commission follow-ups.
✅ Reporting: Maintain vendor trackers, prepare weekly and monthly status updates and escalate blockers to the Operations Manager.
✅ Process improvement: Help standardise how vendors are onboarded, how POs are raised and how invoices are closed out.
Qualification Required for Operations Executive - Vendor and Partner Management
✅ 3+ years in operations, procurement, vendor management or supply chain. Any industry works, such as real estate, hospitality, retail, logistics or professional services.
✅ Hands-on experience with vendor invoicing, reconciliation and payment follow-ups.
✅ Strong written and spoken English with a professional communication style.
✅ Intermediate Excel or Google Sheets skills.
✅ Organised and detail-oriented, comfortable handling several vendors and deadlines at once.