Application Support Specialist – Exim Bills

✅ Bachelors of Computer Science or Equivalent
✅ Experience in Application production support within the ITIL Framework.
✅ Excellent knowledge and hands on experience in
✅ Application trouble shooting, configuration and maintenance.
✅ Application performance tuning and optimization
✅ Resolution of tickets with quality and within SLA
✅ Proactive monitoring and incidents analysis
✅ Experience in Workflow maintenance and Configuration
✅ 5+ years of experience at a relevant Technical position in large organizations
✅ Functional knowledge on Exim bills / Trade Finance products viz. (Import LC, Export LC, Collection, Guarantees)
✅ Java debugging knowledge.
✅ Hands on experience in Unix commands
✅ Very good knowledge in Oracle - SQL & PL/SQL
✅ Experience in handling interface related issues and good idea about the Middleware systems like TIBCO/ OpenAPI/ MicroServices.
✅ Relevant Industry Standard Certification, ITIL...etc.