Salesforce Business Analyst – Real Estate and Properties Domain
Job Details
Job Title:
Salesforce Business Analyst - Real Estate and Properties Domain
Department:
Information Technology (IT)
Location:
Dubai, UAE
Job Type:
Full Time
Salary:
TBD
Job Description of Salesforce Business Analyst - Real Estate and Properties Domain
✅ We are seeking a highly skilled and dynamic Salesforce Business Analyst with a strong background in the Real Estate and Properties domain to join our team in Abu Dhabi/Dubai. In this role, you will bridge the gap between business needs and technology solutions, playing a pivotal part in the successful design, implementation, and optimization of Salesforce-based solutions. Your insights will directly support decision-makers in enhancing operational efficiency, customer engagement, and real estate asset management through Salesforce.
Key Responsibilities of Salesforce Business Analyst - Real Estate and Properties Domain
✅ Strong understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud
✅ Ability to write clear user stories, define acceptance criteria, and manage product backlogs
✅ Proficiency in Azure DevOps, JIRA, Confluence, or equivalent tools
✅ Solid grasp of Agile/Scrum methodology
✅ Salesforce certifications (Administrator, Business Analyst) are a plus
✅ Experience with Lucidchart / Draw io for creating process flows
✅ Familiarity with Apex, SOQL, Salesforce Flows, and declarative tools
✅ Experience with data migration, integrations, or working with ETL tools is a big advantage
Qualification Required for Salesforce Business Analyst - Real Estate and Properties Domain
✅ Bachelor's Degree in Information Technology, Business Administration, or a related field.
✅ Minimum 5+ years of experience as a Business Analyst, with at least 2 years in the Salesforce ecosystem.
✅ Proven experience in the Real Estate and Properties domain is mandatory.
✅ Strong understanding of Salesforce CRM functionalities, workflows, reporting, and integration capabilities.
✅ Experience with Salesforce tools like Service Cloud, Sales Cloud, and third-party property management integrations is a plus.
✅ Excellent analytical, problem-solving, and documentation skills.
✅ Effective communication and stakeholder management abilities.
✅ Salesforce certification(s) are highly preferred.