✅ Ensure ongoing support for system operations and business continuity.
✅ Execute system improvements aligned with business rules, including enhancements to the database design.
✅ Resolve any technical issues or system malfunctions as they arise.
✅ Demonstrate proficiency in ERP platforms—specifically Oracle and SAP ERP4 HANA.
✅ Security & Documentation:
✅ Address and remediate all security vulnerabilities through penetration tests, vulnerability assessments, and code reviews.
✅ Keep technical documentation up-to-date (e.g. user manuals, launch guides, system issue reports, work breakdown structures).
✅ Operational Tools & Oversight:
✅ Utilize the Center’s ticketing system for issue tracking and resolution.
✅ Maintain an accurate inventory of system issues and their resolution statuses.
✅ Assess the application and outcomes of system enhancements (including 4A implementations).