Java Support Engineer

Full Time

Dubai, UAE

TBD

Dicetek LLC

Information Technology

Job Details

Job Title:

Java Support Engineer

Department:

Information Technology (IT)

Location:

Dubai, UAE

Job Type:

Full Time

Salary:

TBD

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Job Description of Java Support Engineer

✅ We are seeking a skilled and experienced Java Support Engineer to join our dynamic IT team in Dubai. In this role, you will provide technical support for Java-based applications, troubleshoot complex issues, and work closely with development teams to maintain and enhance system performance. This is an excellent opportunity for professionals who thrive in fast-paced environments and have a passion for solving real-world business challenges through technology.

Key Responsibilities of Java Support Engineer

✅ Provide L2/L3 support for Java-based enterprise applications.
✅ Troubleshoot and resolve production issues efficiently.
✅ Collaborate with developers and QA teams to implement fixes and improvements.
✅ Monitor application performance and ensure high availability.
✅ Create and maintain technical documentation, incident reports, and support runbooks.
✅ Participate in release and deployment activities.
✅ Assist in root cause analysis and implement preventive measures.

Qualification Required for Java Support Engineer

✅ Bachelor’s Degree in Computer Science, Information Technology, or a related field.
✅ Minimum 5 years of experience in Java application support.
✅ Strong knowledge of Java/J2EE, Spring Framework, and RESTful APIs.
✅ Experience with application servers (e.g., Tomcat, WebLogic).
✅ Proficiency in SQL and working with relational databases.
✅ Hands-on experience with version control tools (e.g., Git) and ticketing systems (e.g., Jira).
✅ Excellent analytical and problem-solving skills.
✅ Strong communication and teamwork abilities.
✅ Exposure to cloud platforms (AWS/Azure) is a plus.

Company Bio

✅ Dicetek LLC is a global IT solutions and services company headquartered in Dubai, UAE. We specialize in delivering innovative and customized technology solutions that empower enterprises to achieve digital transformation. Our mission is to build enduring partnerships with clients by driving excellence, value, and performance. Guided by our core values of integrity, customer focus, and innovation, we have grown to become a trusted technology partner for numerous industry leaders.