Guide of Open Source Class Softswitch Solution

The vast VoIP market offers various VoIP solutions that enable businesses to function. The Class 4 Softswitch solution is one of the most effective solutions in this range of numerous alternatives and is a vital element in the VoIP network. There are different types of VoIP Softswitch solutions, in which the VoIP class 4 Softswitch is necessary to traverse the wholesale VoIP call traffic. A trustworthy class 4 Softswitch solution is thus required for any wholesale VoIP business, whether it already exists or is about to do so.


 The industry offers a wide range of possibilities for class 4 Softswitch systems, which makes choosing one extremely challenging. In this article, we’ll provide some tips that assist you in finding and buying the best class 4 Softswitch solution based on concurrent calls, which will help you grow your business in this digital era. But before that, let’s understand what concurrent calls are.


Concurrent calls include the total number of calls, including active calls where two parties are communicating, calls in call state, and calls in queue or on hold. The first emphasizes concurrent calls when a VoIP company is considering purchasing an open-source software Class 4 Softswitch or other VoIP Class 4 Softswitch solution. The number of concurrent calls is often the deciding factor when comparing two VoIP softswitch or other solutions. Now let’s talk about the factors that can affect concurrent calls.


What can Affect Concurrent Calls?

Along with different types of calls, some more factors can affect the number of calls that a switch handle simultaneously.


Average Call Duration

Depending on your hardware configuration, calls that take longer to complete may result in fewer concurrent calls.


ASR or Average Success Rate

Compared to VoIP Class 4 Softswitch development with lower ASR, those with greater ASR can manage more concurrent calls.


Hardware Setup

A wholesale VoIP business can handle concurrent calls on a singer server. However, for that, the appropriate servers are required.


Tips to Find and Buy Class 4 (SS)

Here are some key aspects to find and buy the best class 4 SS (Softswitch Solution) selected based on concurrent calls:


Check Feature List

The features of the various Class 4 SoftSwitches depend on the provider. Therefore, evaluating the characteristics offered by the Class 4 Softswitch solution you intend to purchase is crucial. The call routing rules, reporting, remote access to the solution from any location, and the integrated billing solution are some of the typical and essential features.


You must ensure that the call routing rules contain all the rules you will need to manage your business successfully. For instance, essentially all VoIP Class 4 Softswitch systems include least cost routing (LCR), one of the most popular features, but lossless routing is a less frequent call routing rule, so if you need it, you have to hunt for it.


Capacity to Handle Concurrent Calls

The number of simultaneous calls that a class 4 switch can handle and the total call volume. It needs to be checked because it determines how you can manage your call volume at the wholesale level. It must be high enough to support your business activities without any problems.


Check Scalability Option

The scalability option needs to be reviewed because growth is something many organizations strive for, and yours must be among the most forward-thinking. In the coming days and months, the volume of calls you manage will increase. Therefore, it is important to invest in a softswitch solution that will allow you to grow quickly and efficiently. In addition, it should be able to accommodate an increasing number of customer accounts in call capacity.


The Class 4 solution is an excellent way to have unlimited access now or in the future. The Class 4 Softswitch solution, which supports resellers and allows you to add more resellers to the program to facilitate operations, is required when using the reseller model. In addition, you can set up load balancing and failover in the system’s cluster.


Again, returning to the main discussion, let’s further discuss the features of Class 4 Softswitch selection based on concurrent calls.


Key Features of Class 4 Softswitch Selection 

With a wide range of features, Class 4 Software Solution, a crucial part of the telecom core network, dramatically facilitates and streamlines the operation of wholesale VoIP service providers. The following list includes some of the essential characteristics of the Class 4 Software Switch solution:


Responsive Call Routing

The VoIP Class 4 Softswitch software is the best option for controlling voice traffic and intelligently rerouting calls within the network. Class 4 Softswitch’s intelligent call routing capability helps lower latency, expenses, and overcrowding without sacrificing the quality of VoIP calls.


Fax Routing

VoIP Class 4 Softswitch allows service providers to enable fax routing per the users’ requirements.


Geographic, Non-geographic & Nomadic Routing

The Class 4 Softswitch solution allows geographic, non-geographic, and nomadic numbers inbound call routing.


LNP & MNP Routing

Class 4 Softswitch facilitates LNP (Local Number Portability) for MNP (Mobile Number Portability) and fixed lines for mobile phone lines routing, allowing users to manage routing based on the dialed number.


Routing for Class 5 Resellers

The solution supports routing for Class 5 and resellers. This platform enables service providers to build robust and scalable VoIP Softswitch solutions ranging from small single-server deployments to cluster solutions.


Failover and Load-balancing Support

Some of the crucial characteristics of VoIP Class 4 Softswitch software are load-balancing and failover support. These features allow service providers to provide a constant and uninterrupted connection, eliminating the chances of server breakdown or system slowdown. This software switch’s load-balancing capability enables it to manage an enormous burden without degrading service quality or causing a system crash. On the other hand, Class 4 Softswitch’s failover support feature guarantees that the backup system will keep the solution operating smoothly and without any interruptions in the event of a system failure.


Numerous Call Routing Regulations

The number of rate cards and business prospects is enhancing due to the wholesale VoIP service provider’s access to the payment costs through various call routing methods, including intelligent call routing, automated call routing, least call routing, percentage routing, and so on.


These are some of the essential features of Class 4 Softswitch. The VoIP Class 4 Softswitch solution is beneficial for users in numerous ways. Now, Let’s discuss the benefits of Class 4 switch selection based on concurrent calls.


Benefits of Class 4 Softswitch 

Due to its distinguishing and compelling features, VoIP Class 4 Softswitch stands out among other VoIP software. These features spotlight as advantages over Class 4 switch selection based on concurrent calls:


Simple to Set Up

The Class 4 Softswitch solution is simple to set up and use. There are no first-hand hardware mess issues, such as collection wires or manual devices, because the switchboard is software-integrated. Access is also convenient because it posts from any server or device.



The significant compatible advantage of the Class 4 switch is that businesses can scale up quickly and efficiently to support their growing business requirements. Increasing client engagement and erasing regional barriers helps VoIP service providers grow their businesses. Its primary purpose is to make transition calls to other countries. As a result, the company scaled its service charges.



The VoIP Class 4 Softswitch solution earns the user’s trust with a load balancing management and failover support mechanism. It organizes the log and effectively handles a load of calls and inputs from several servers. On the other hand, the failover system guarantees support from the backup plan in the event of an emergency or failure.


Remote Access

VoIP Class 4 Softswitch can be accessible from any system, location, or convenient time thanks to a web-based access panel. It is accessible remotely from any location and does away with physical space restrictions.


Improved ROI

The Class 4 Softswitch solution lowers the additional costs for a more substantial ROI. Making administration much more comfortable and convenient reduces costs while ensuring the system’s short-term smooth operation. Overall, it gives a more significant ROI and cuts down on the extra expenditures of maintaining the outdated manual method.


The benefits mentioned above of class 4 Softswitch solutions help boost your business and take it to the next level.


Wrapping Up!

One of the most important considerations when choosing a VoIP system, especially with VoIP Class 4 softswitch, is often the number of simultaneous calls. VoIP service providers can manage VoIP calls, signaling, and various other aspects of VoIP traffic wholesale with Class 4 Softswitch, a reliable, scalable, and consistent software solution. However, if you are looking for a Class 4 Softswitch solution to optimize your business processes, you should choose us. We can provide you with a robust VoIP softswitch with customized features tailored to the exact needs and requirements of your business.


Author Bio

The author works offering ready-to-use telephony solutions such as. Moreover, the company offers the best VoIP development services to create solutions such as IP PBX solutions, class 4 softswitch solutions, hybrid VoIP softswitch, and more.


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